Privacy Policy

Data Controller

The Data Controller responsible for your personal data is:

Alpha Cloud Technologies
Operated by Alejandro Campo Correa
6805 NW 87th Ave, Miami, FL 33178
Email: info@alphaitcloud.com

Information We Collect

We may collect the following personal information when you interact with our website, contact forms, or services:

Name

Email address

Phone number

Service request details provided by you

Technical data such as IP address, browser type, and cookies (used for analytics and security purposes)

Purpose of Collecting Data

Your personal information is used to:

Respond to inquiries and provide requested IT or smart home services
Communicate with clients about services and support
Manage billing, scheduling, and customer service
Improve website performance and security through analytics and cookies

We will not sell, rent, or share your data with third parties except as necessary to deliver services (e.g., secure payment processing, email hosting providers).

Legal Basis for Processing

We process your personal data based on:

Your consent (when you submit a form or contact us)
The necessity to fulfill a contract (when you request services)
Our legitimate interest in improving and securing our website and services

Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

Your Rights

Depending on your jurisdiction, you may have rights to:

Access the personal data we hold about you
Request correction or deletion of your data
Restrict or object to processing
Withdraw consent at any time

To exercise these rights, contact us at info@alphaitcloud.com.

Cookies and Analytics

Our website may use cookies to improve your experience and analytics tools (such as Google Analytics) to understand site usage. You can disable cookies in your browser settings, but some features may not function properly.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact:

Alpha Cloud Technologies
6805 NW 87th Ave
Miami, FL 33178
📧 info@alphaitcloud.com